Terms of service

Terms of Service

Welcome to Bohaul.eg. By accessing or using our website, placing an order, or engaging with any of our services, you agree to be bound by the following Terms of Service.

Please read them carefully before using our site or making a purchase.

1. General Conditions

  • By using our services, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

  • We reserve the right to refuse service to anyone, for any reason, at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service without our written permission.

2. Product Information

  • We strive to ensure all product descriptions and images are accurate. However, we do not guarantee that all details (e.g., color, size, material) are error-free.

  • Prices and availability are subject to change without notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Full payment must be received before orders are processed and shipped.

  • We reserve the right to cancel or limit orders that appear to be fraudulent, unauthorized, or placed in bad faith.

4. Shipping & Delivery

  • Standard shipping takes 5 to 7 business days, excluding public holidays.

  • Delays caused by courier services, customs, or public holidays are outside our control.

  • See our shipping policy for full details.

5. Returns & Refunds

  • Refunds are accepted within 2 days of receiving the product, provided it is unused and in its original condition.

  • Exchanges are only permitted if the customer provides clear product photos and the item is approved for return.

  • Items damaged during delivery must be reported within 24 hours with photographic evidence.

  • Please refer to our Refund and Exchange policy for more information.

6. User Conduct

You agree not to use our website or services for any unlawful purpose or to violate any laws in your jurisdiction. Prohibited conduct includes, but is not limited to:

  • Uploading harmful software

  • Misrepresenting your identity

  • Harassing or abusing other users or staff

7. Intellectual Property

All content on this site — including text, images, graphics, and logos — is the property of Bohaul.eg and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that result from your use of our site or products. Our liability is limited to the maximum extent permitted by law.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of our site after changes constitutes your acceptance of those changes.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: Bohaul.eg@gmail.com
Phone: +20111001081